Updates on open issues.

Network Status

If you’re experiencing an issue on our network,
please send a text message to 844.390.1125, or
call us at 410.637.3707 or 850.622.0622 to report a problem,
or click here to send us a message.

DNS Issue in Baltimore

  • November 21, 2021 9:20 pm
  • Resolved
  • Hugh Bethell

Our domain name system server for Baltimore experienced a system crash, and services did not transition correctly to our backup server.

Flooding at Baytowne Wharf

  • June 22, 2021 10:21 am
  • Resolved
  • Hugh Bethell

Flooding inside our local distribution center interrupted access for residents and guests at the Grand, the Elation, and Heron Walk.

Line Fault in West Baltimore

  • April 2, 2021 10:29 am
  • Resolved
  • Hugh Bethell

A failed distribution switch port and related line errors interrupted the connections of customers on our Cambium network in West Baltimore.