Customers Affected

A subset of customers connecting in Baltimore City.


Time & DateNotes
1007 November 18, 2022Work at the Broadview Apartments is now complete, and all networks are currently operating normally.
2345 November 17, 2022Currently all affected customers should be back online, with the exception of certain customers located at the Broadview Apartments, where further work is required to bring a distribution switch back online.
2218EST November 17, 2022We have resolved the routing issue in most areas of Baltimore, and our technicians are currently working to restore normal service in the Hampden neighborhood.
November 17, 2022
We are investigating a routing issue that is causing some customers in Baltimore to experience intermittent data loss, in some cases at a level that makes their connection unusable.