Network equipment serving the Broadview, Carolina, and Canterbury Square apartments was damaged by a burst pipe that caused flooding in a telecommunications facility.

A lawn crew installing new irrigation equipment (without a locate) severed a 24-count distribution fiber at Beachwalk Villas.

Network equipment serving fixed wireless customers in West Baltimore was damaged by lightning.

An electrical power outage interrupted service for residents of some apartment buildings in North Baltimore.

Our fiber carrier in the Miramar Beach area experienced a data center issue that affected routing of customer traffic.

Our domain name system server for Baltimore experienced a system crash, and services did not transition correctly to our backup server.

A transformer serving our equipment at the Copycat Apartments was damaged by an electrical surge.

A transformer serving our equipment at the Copycat Apartments was damaged by an electrical surge.

Flooding inside our local distribution center interrupted access for residents and guests at the Grand, the Elation, and Heron Walk.

Off-hours emergency maintenance to replace a power supply at one of our downtown towers.