Customers Affected

Customers in downtown Baltimore connecting to the Towers at Harbor Court.

Updates

Time & DateNotes
1322EDT 
July 17, 2024
The last transmitter affected by the lightning strike is operational again, and we are contacting customers individually to confirm circuits. If your connection has not been restored, please contact our support crew.
1252EDT 
July 17, 2024
Two of the three transmitters at the tower are operational again, we continue to work on the third and expect it to be operational shortly.
1238EDT 
July 17, 2024
Our apologies, with each completed repair we are discovering additional damage from the lightning strike. We will shortly be able to bring up 2 of the 3 transmitters on the tower, the third transmitter itself requires replacement and will be up in ~90 minutes.
1101EDT 
July 17, 2024
Repairs are taking longer than expected, due to multiple impacts of a lightning strike on the tower. Our crew is replacing cabling at this time and expects to have a temporary fix in place in the next half hour.
0125EDT 
July 17, 2024
An intense lightning storm in the Baltimore area has damaged a distribution switch serving LTU customers downtown. Remote recovery has been unsuccessful, we are proceeding with a switch replacement that should be complete by 1030EDT.