Customers Affected

Customers in downtown Baltimore, and those connecting to fixed wireless antennas located in downtown Baltimore.

Updates

Time & DateNotes
1408EDT October 10, 2023BGE has restored power downtown, and all customers should now be back online.
1043EDT October 10, 2023We have moved most customer traffic to a backup fiber connection. The original issue turns out to have been caused by a BGE outage affecting 250 customers in downtown Baltimore.
0946EDT October 10, 2023Fiber connecting the World Trade Center of Baltimore to one of our data centers is not moving data as expected. We are in the process of re-routing all traffic over a backup fiber connection. Current ETR is 1100EDT.