Customers Affected

Customers in the Grand and Lasata properties in Baytowne Wharf, Destin, FL.

Updates

Time & DateNotes
0855CST
December 29, 2023
The issue affecting connections at the Grand and Lasata was traced to a distribution switch which was re-initialized to restore service.
0508CST December 29, 2023A number of wireless access points serving units at the Grand and Lasata properties are currently offline. Technicians are working on the issue and we should have an ETR within 2 hours.