Customers Affected

Residents in the north tower at the condominium building Towers at HarborCourt.

Updates

Time & DateNotes
1034 June 24, 2023The switch has been replaced and configured, and all customer connections are live again. Individual routers may need to be rebooted.
0816 June 24, 2023We have been unable to recover the switch onsite, and are preparing a replacement.
0712 June 24, 2023A distribution switch serving the north tower of THC is currently offline, we are investigating through equipment logs and hope to have a time of resolution shortly.