Our fiber carrier in the Miramar Beach area experienced a data center issue that affected routing of customer traffic.
Updates on open issues.
Network Status
If you’re experiencing an issue on our network,
please send a text message to 844.390.1125, or
call us at 410.637.3707 or 850.622.0622 to report a problem,
or click here to send us a message.
DNS Issue in Baltimore
Our domain name system server for Baltimore experienced a system crash, and services did not transition correctly to our backup server.
Lightning Strike at the CopyCat Building
A transformer serving our equipment at the Copycat Apartments was damaged by an electrical surge.
Lightning Strike at the Wyman Park Apartments
A transformer serving our equipment at the Copycat Apartments was damaged by an electrical surge.
Flooding at Baytowne Wharf
Flooding inside our local distribution center interrupted access for residents and guests at the Grand, the Elation, and Heron Walk.
Emergency Maintenance in Baltimore
Off-hours emergency maintenance to replace a power supply at one of our downtown towers.
Line Fault in West Baltimore
A failed distribution switch port and related line errors interrupted the connections of customers on our Cambium network in West Baltimore.