Customers Affected

A subset of customers connecting in Baltimore City.

Updates

Time & DateNotes
0022EST 
July 20, 2024
We’ve received an alert that data is moving over the damaged fiber again, and all affected customers should now be online again. If you’re experiencing continued problems getting online, please let us know.
2222EST 
July 19, 2024
One of our upstream carriers in Baltimore is undertaking emergency fiber maintenance after a fiber hit just outside Baltimore today. The announced time frame for repairs is 2000EDT to 0300EDT on July 20.