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Next Steps for Your Order
Wavelength
If your order is for Wavelength fiber-optic service, we'll be contacting you to schedule the installation of an Optical Network Terminal (ONT). This device functions like a router, broadcasting a Wi-Fi signal and allowing you to connect up to four devices via Ethernet.
Port1000
If your order is for Port1000 Ethernet service, we'll be sending you a router to plug into the Ethernet jack in your unit. (We'll contact you if we also need to schedule wiring work.) This router broadcasts a Wi-Fi signal and allows you to connect up to four devices via Ethernet.
Fixed Wireless
If your order is for Fixed Wireless service, we'll be contacting you to schedule the installation of a subscriber module (SM) and Ethernet router. The SM maintains a wireless connection with the rest of our network, and the router broadcasts a Wi-Fi signal and allows you to connect up to four devices via Ethernet.
Private Wi-Fi
If your order is for Private Wi-Fi service, we'll be sending you a wireless client, pre-configured with your account information. Once you receive it, plug it in to an electrical outlet and you'll soon see your Private Wi-Fi network among the list of available networks.